Inverell Shire Council drives community engagement with Pitney Bowes Location Intelligence Solutions

Sydney, AUSTRALIA, June 01, 2016 –Inverell Shire Council has announced the launch of its new interactive online mapping tool to provide citizens with improved public access to information about a range of local community information and services. The project involved the help of Pitney Bowes Inc. (PBI), a global technology company that provides innovative products and solutions to power commerce, who provided the Location Intelligence solutions.inverell-shire-council.

The Council serves a population of almost 17,000 and maintains more than $600 million worth of community assets. For the Council, the self-service solution increases internal productivity by significantly reducing the amount of geographically based enquiries received from members of the public. 

The online tool allows residents to search for and access an array of spatial information, including property and land details, land zoning classification, bushfire prone and flood liable land, waste collection days, administrative boundaries and more. Importantly, the platform has the potential for additional spatial layers to be included over time and will evolve according to community needs.

Council mayor Paul Harmon, welcomed the introduction of the service and says, “It will be valuable to both residents and local business.”

“Council’s priority is to improve community engagement and satisfaction. At present, council fields a significant number of these enquiries by phone, so this online digital service will help residents and businesses such as real estate agents access some of council resources at the click of a button 24 hours a day.”

Nigel Lester, Managing Director for ANZ, Pitney Bowes said, “We’ve been able to assist Inverell Shire Council to address its challenge to drive community engagement and position itself at the forefront of the Government’s wider digital transformation plan. Our mapping solutions deliver the accuracy and precision communities require as they engage with citizens online.”


About Pitney Bowes

Pitney Bowes is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce. More than 1.5 million clients in approximately 100 countries around the world rely on products, solutions and services from Pitney Bowes. For additional information, visit Pitney Bowes at


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Kara Billsborough

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Shefali Jhaveri

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