EngageOne® Video

Evolve to video that interacts with your customers

Engagement. Evolved.

Market leaders are always looking for new ways to captivate and engage customers. That’s because customer experience matters more than ever. Your customers now require richer interactions, deeper personalisation and greater access to information and options.  By using a new kind of video, you can create unique, real-time video experiences that deepen relationships. It’s called EngageOne Video.

With EngageOne Video, you can:

  • Drive sales volume and velocity.
  • Service customers for less.
  • Explain bills and statements.
  • Reduce call volume.
  • Increase on-time bill payments.

Boost business, reduce costs and improve efficiencies.

Grow your sales – not your sales force.

Reach more customers faster.  Shorten your sales cycles. Expand cross-sell and upsell.

Re-imagine customer service.

Replicate your best service conversations.  Anticipate questions before they’re asked.

Educate, inform and inspire.

Explain bills and statements.  Highlight special offers.  Onboard new customers.

Add impact to your marketing.

Increase open and click-through rates.  Create a more satisfying experience.  Personalise to keep customers engaged.

Business Benefits

EngageOne Video

The EngageOne Video innovative solution from Pitney Bowes allows you to leverage a new growth medium for customer engagement and enjoy data-driven results by offering customers engaging, two-way opportunities to interact with experts. Grow sales and streamline service with proven real-time video content that anticipates customer needs and customers will choose to interact with. 


Unique, real-time experiences that deepen relationships.

• Use customer data to personalise video content.

• Respond to viewer preferences in real time.

• Reach dozens of clients or millions of prospects.


Expert interaction without the overhead.

• Captivate and inspire clients, customers, prospects and employees.

• Explain everything from statements to procedures in clear, easy-to-understand ways.


Any audience, any category, any scale.

• Engage customers with the feel of live, one-to-one interactions.

• Combine the cost-effectiveness of email, web and mail with rich interaction options that scale.

• Easily integrate EngageOne Video into existing systems and workflows to create a seamless user experience.


Anticipates customer needs.

• Present the best next engagement automatically.

• Empower your sales teams with simple, automated lead qualification.


Data-driven results that improve your bottom line.

• Achieve engagement levels ten times greater than standard videos.

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