Technical Support and Customer Service contact information is provided below according to your Pitney Bowes Software product group.

Contact information for other geographies is available within the other support departments section on this page for your convenience.

Consider the following guidelines when determining whether you need to contact Technical Support or Customer Service:

  • Technical Support - Questions about the installation or use of your software, including error messages and other questions about the use of your software.
  • Customer Service - Product unlocking [MapInfo products], order status, tracking number or any other general enquiry.

MapInfo, Confirm, DOC1, Sagent, Spectrum, Portrait Products, Production Intelligence, OfficeMail and DFWorks

Technical Support and Customer Service:

Hours: Monday - Friday from 9:00 am to 6:00 pm Singapore Standard Time, excluding SG Public Holidays

Phone: +(65) 6403 3924

Online: pitneybowes.com/softwaresupport