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Video reimagined

See how EngageOne Video® is a more personal, powerful and a profitable way to engage customers.

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Maximising your customer communications with interactive personalised media and video

Video is a channel for delivering relevant and engaging interactions across the customer lifecycle, which can ultimately improve customer satisfaction, reduce operating costs and increase the value of each customer.

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Personalised interactive video: the gold standard of video marketing

SAP, Roku and others have added personalisation and interactivity to marketing videos, but they haven’t reached the gold standard of personalised interactive video.

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Integrate personalised interactive video into your marketing

Video and digital marketing needs to be fully integrated into the sales and marketing machine for success. Learn more about personalised interactive video.

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It’s not business, it’s personal: the power of customer engaged billing

Three ways customer engaged billing can benefit businesses.

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4 Reasons Why Personalised Interactive Video is The Future of Customer Service

Businesses are beginning to understand the power that video can bring to their organisations. Not only will the approach help lower customer service costs and increase customer satisfaction, but it will ultimately allow your internal operations to run more smoothly and efficiently.

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The Next Frontier for Insurance Customer Engagement: Interactive Videos

Engaging content enriches the customer experience and builds a relationship with the policyholder in a way that traditional communications never could.

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Does Legacy System Modernisation Get a Bad Rap?

With a suite of integrated customer communications and controls, insurers can increase speed-to-market, improve accuracy and deliver highly personalised experiences across print and digital interactions, across every department.

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Achieve Pinpoint Accuracy with Modernised Address Management

Think about some of the benefits of deploying address verification software. Your business will be able to deliver customers more tailored, localised offers, accelerate sales and adoption, lower costs of customer service, and improve customer satisfaction.

Case Study : Banking

Nationwide personalises customer interactions to grow market share

"When your customers own your business, it is especially important to treat each of them as an individual, to make each of them feel valued. Pitney Bowes technology is providing Nationwide with a real-time single view of its customers to help align offers and promotions to customer needs." Alex Bannister, Head of retail strategy division, Nationwide Building Society

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4 Steps to Break Down Siloed Communications