Customer Information Management

Use trusted data and insights in context across your enterprise.

What is Customer Information Management?

Customer Information Management enables you to aggregate, cleanse, enrich, and analyze customer data, provide unique views for multiple stakeholders, and ensure that the governance policies for customer data are enforced.

How you benefit:

With data warehousing, customer relationship management (CRM) systems, and business intelligence tools, organizations are able to personalize customer experience across channels, accelerate compliance initiatives, better manage risk and make business operations more efficient.

Top Products

Spectrum Business Steward Module Spectrum Enterprise Data Integration Module Spectrum Data Hub Module Sagent Data Flow
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Ideas & Insights

Products

Case Study : Retail

Schwan’s experiences a 25% decrease in new customer duplicate data.

“Pitney Bowes provided our organization with efficiency improvement across sales, order fulfillment and even in the field.” Connie Gugel, Schwan’s

Blog Post

The Context of Everywhere: The Internet of Things & The Explosion of Data

Blog Post

Unlocking Data with Knowledge Graphs: The Gateway to Better Customer Experiences

Learn how to discover relationships across multiple categories of data to gain a better understanding of customer behavior.

Case Study : Retail

AAA reduced the time it took to create models from 5 months to just 6 weeks.

“We required tools that would give the business units direct data access. This freed up my team to model faster.” Kristin Rahn, AAA Advanced Analytics
Technologies Used
Spectrum Miner™
4 Product Categories
Customer Analytics Data Management & Integration Data Quality Professional Services

Data Management & Integration

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