Deliver personalised multichannel communications in batch or real time.

EngageOne® Compose

Take customer engagement to a whole new level. This high-performance communications hub uses sophisticated templates and application logic to weave customer data and custom content into compelling, cost-effective multichannel campaigns. 

Produce a wide variety of print and digital documents with unprecedented flexibility and speed. With EngageOne Compose, you can create engaging communications through a scalable, single-server solution that is easy to deploy and integrate. You can also add interactive and personalised video content to your communications with EngageOne Video.

  • Centralise and standardise communications.
  • Add personalisation and real-time relevance.
  • Optimise content for multichannel distribution.

EngageOne Compose is the foundation of a comprehensive communication management solution that spans every step from document creation, analytics, customisation and multichannel delivery to archiving and retrieval.

This solution supports both structured and interactive documents with batch or real-time interactive production. Users can achieve a multitude of benefits, including:

  • Operational dexterity
  • Business agility
  • Increased standardisation and control
  • Greater customer engagement
  • Increased profitability



  • Ultra-high speed processing of on-demand and batch communications.


  • Supports high-speed, scheduled batch processing, highly flexible on-demand processing, or a combination of both
  • Deploys on premises or via the cloud


  • Available as an end-to-end solution or individual components


  • Connects seamlessly with your enterprise applications and databases


  • Supports production and delivery across print, web, mobile, email, SMS and video

Cost Efficient

  • Browser-based user access reduces the need for IT investment


  • Explanation of Benefits
  • Policies
  • Annuity statements
  • Welcome kits
  • ID cards
  • Policy publications
  • Marketing inserts

Financial Services

  • Statements
  • Invoices
  • Reports
  • Welcome kits and letters

Communications and Utilities

  • Consolidated bills
  • Statements
  • Invoices and reports
  • Emails
  • Marketing materials

Service Bureaus

  • Invoices
  • Statements
  • Bills

Public Sector

  • Tax bills
  • Retirement and pension statements
  • Letters
  • Reports


  • Tickets
  • Itineraries
  • Email
  • Travel support documents