Local Government Enterprise Programme

Smarter decisions. Simplified delivery. Engaged citizens.

Today, public sector organisations are facing one of the biggest challenges in their existence. For many, this means dramatically reducing spending while maintaining the essential services they already provide.

To meet the challenge, leading public sector organisations are adopting the Local Government Enterprise Programme (LGEP) from Pitney Bowes. The LGEP is designed to improve data relationships between spatial and non-spatial data in a single technology platform. It enables cost reduction, improved service delivery, citizen engagement and better informed decision making.

The LGEP is an affordable and flexible way for public sector organisations to gain access to the extensive Pitney Bowes Location Intelligence suite of enterprise software, services and support.

Pitney Bowes has a complete vision for local government— inexpensive products that deliver exactly the right capabilities, combined with an understanding of our needs’.
Donna Edwards-John,
GIS Officer, Torfaen Council

LGEP is comprised of a three-part strategic enterprise framework:

Enterprise data management

Data interoperability – open standards
Governance and quality controls

A robust data management strategy integrates data across multiple departments in a quality controlled way. By implementing a central spatial data repository, your data will be better managed, accessed and shared by the entire organisation. Capture once, use many times to drive better use and efficient distribution of spatial information.

Furthermore, the amount of spatial data that organisations need to manage is increasing at an astonishing rate. Handling vast amounts of data can be difficult. If not managed correctly, improper handling can lead to data duplication, poorly understood data and the misuse of data. The LGEP includes solutions that help organisations to establish a single and consistent point of truth for all spatial information.

Spectrum Spatial® from Pitney Bowes assists with data integration and quality by creating and maintaining one source of consistent information across an entire organization. Spectrum can validate addresses, correct gender, provide name parsing and matching -- all of which is critical in developing a central address hub.

Customer excellence

Channel insights and media
Customer Insights and engagement

Organisations are transforming the way they meet the current and future needs of their customers. This includes how they can rapidly respond to the increasing need of customers to access more convenient online services 24/7. By adopting this process of ‘channel shift’ and migrating customers to self-service web and mobile-based services, organisations are realizing efficiency savings while improving levels of customer engagement. Additionally, new methods of communication with customers such as email, web, SMS and social media also help to increase levels of customer satisfaction.

Spectrum Spatial Analyst from Pitney Bowes facilitates ‘channel shift’ by providing customers and internal audiences access to location-enabled services anytime, anywhere. This is done through its intuitive web and Mobile Ready User Interface. With support for current desktop browsers and modern mobile and touch devices (including iOS, Android and Windows), Spectrum Spatial Analyst makes services more accessible to customers than ever before.

Gaining a deeper insight into changing demographic profiles is critical to driving customer engagement. Combining census and geodemographic data from the Pitney Bowes comprehensive data catalogue with Location Intelligence provides organisations with the means to profile and gain a deeper understanding of their communities. One common application of geodemographic analysis is in the investigation of alternative service delivery models. Now, organisations can see what services are used and when, how and by whom they are accessed.

Business Intelligence

Data sharing
Mobile workforce

Business Intelligence enables a clear understanding of who the customer is, their needs and how best to serve them, now and in the future. Plus, it gives a solution for sharing data simply and securely, particularly with external agencies and stakeholders (such as emergency and health agencies).

Spectrum Spatial Analyst from Pitney Bowes publishes spatial information to customers, citizens, partners, and internal audiences via an intuitive web and Mobile Ready User Interface. Publishing and sharing spatial data and analysis offers a straightforward way for organizations to achieve efficiencies and cost savings while better serving key stakeholders. Furthermore, the ability to deliver systems and information ‘anywhere, anytime’ benefits organizations by promoting more flexible mobile working practices. That leads to cost savings and higher productivity.

Spectrum Spatial for Business Intelligence allows organisations to add powerful spatial capabilities to their existing Business Intelligence systems. This enables more users to compare, query and visualise location-based data for more informed decision making. Spectrum Spatial for Business Intelligence will interface with all major Business Intelligence platforms such as IBM Cognos, MicroStrategy and Tableau, without the need for costly and time-consuming systems integration.