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Pitney Bowes Support | UK
Errors 2544, E2544, 2540, meter disabled or 011b on DM Series franking machines
Errors 2544, E2544, 2540, meter disabled or 011b on DM Series franking machines
Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM100i™, DM150i™, DM200i™ (P720), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
Issue
Your franking machine is displaying one or more of the following error codes and is unable to print postage:
2544
E2544
2540
Meter disabled
011b
Cause
Your franking machine has experienced an internal error.
Resolution
Pressing the
Clear/Back
button may clear the message.
If the error does not clear, reboot the franking machine:
Unplug the power cord from the rear of the franking machine.
Wait one to three minutes.
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If you need further assistance, please use the
Contact Us
options below.
UPDATED: July 29, 2020
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