Finding the MAC Address on the DM110i-DM220i

Print this support article
Products affected: DM110i™ / DM160i™ / DM220i™ (PR20)
The MAC Address is useful for your I.T. or network administrator as they may need the unique address of your franking machine to assist with any connectivity issues.

Before you begin, make sure your USB Ethernet adapter is plugged in the back of your machine.
  1. Press Options.
  2. Press Page Down twice.
  3. Select Connect - Data Centre.
  4. Select LAN Settings.
  5. Press Page Down.
  6. The network adapter’s MAC address will be displayed. Take a note of this for your I.T. department or Network Administrator.
  7. Press Home to return to the Home Screen.
If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: 11 February 2021