Insurance claims can be filed if an insured shipment or a Declared Value shipment is lost or damaged.
- Select History > File Insurance Claim.
- From the History tab, find the insured shipping label. Tip: Select Insured Shipments from the All Shipments menu to view only insured shipments.
- Select the shipment for which you wish to file an insurance claim.
- Select File Insurance Claim. You will be taken to the carrier’s website to file the insurance claim.
UPDATED: January 27, 2021