Skip to main content
Support
Mailing
Shipping
Global
Ecommerce
Buy Supplies
Sign In
Sign In
Support
United Kingdom
Franking Machines & Shipping Solutions
SendPro
®
C
SendPro
®
+
DM60 franking machine
Inserters, Sorters & Printers
Relay
®
low to mid volume inserters
HP Printers
Business Automation
Hybrid Mail
e-invoicing
Visitor Management
Online Postage
SendPro
®
Online
Security Solutions, Openers and Folders
Security Solutions
Open your Mail
Fold your Mail
Address Management & Tracking Software
Preparation and List Management
Address validation and printing
Returned Mail Management
Postage Expense Management Solutions
Pay Later
Pre-Pay
Budgeting & Reporting
Pitney Bowes Global Services
Professional Services
Outbound Shipping
SendPro
®
+
SendPro
®
Online
SendPro
®
P-Series
Receiving & Tracking
Intelligent Parcel Lockers
SendSuite
®
Tracking
SendSuite
®
Tracking Online
Related Solutions
Cross-Border
Security Screening and Containment
Solutions
Cross-Border
Services
Inbound to US
Resources
Annual Global Ecommerce Study
Back to Top
Top
Pitney Bowes Support | UK
Adjusting the envelope openers on the Relay 5000-8000
Adjusting the envelope openers on the Relay 5000-8000
Products affected: Relay 5000™, Relay 6000™, Relay 7000™, Relay 8000™
Watch this video to learn how to adjust the envelope openers, or follow the directions after the video.
To adjust the envelope openers:
Select
Loading Instructions and Pre-run Adjustments
.
Select
Pre-run Adjustments
.
Select
Envelope Opener Settings
.
Press
Trial Piece
.
Open the front cover and the insertion covers.
Push the envelope openers down. All 5 fingers should just enter the envelope.
Adjust the blue knobs on the top to re-position the fingers from side to side.
Adjust the blue knobs on the fingers to adjust how far forward the fingers reach.
UPDATED: February 07, 2021
Contact Us
Create a case
Submit support requests
(Sign in required)
Contact Us