Error 2809 on the DM50-DM60 series and DM100i-DM475

Try contacting your IT team to resolve network security issues when you see error 2809 when installing PC Meter Connect on the DM50, DM55, DM60, DM100i, DM150i, DM200i, DM110i, DM160i, DM220i, DM300c, DM400c, DM475, DM300M, DM400M, DM475M
Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM100i™, DM150i™, DM200i™ (P720), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)


Your PC shows Windows Error 2809 when installing PC Meter Connect.


Error 2809 occurs when the drivers used to run PC Meter Connect are not being installed properly. This is normally due to anti-virus, windows firewall or some other type of security on the network.


Please consult your IT team to complete the PC Meter Connect installation.

Use the Contact Us options below if you need further assistance.

UPDATED: 14 August 2021