Error 2809 on the DM50-DM60 series and DM100i-DM475

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Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM100i™, DM150i™, DM200i™ (P720), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)

Issue

Your PC shows Windows Error 2809 when installing PC Meter Connect.

Cause

Error 2809 occurs when the drivers used to run PC Meter Connect are not being installed properly. This is normally due to anti-virus, windows firewall or some other type of security on the network.

Resolution

Please consult your IT team to complete the PC Meter Connect installation.

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UPDATED: 21 June 2021