The franking machine displays the message "Urgent - Battery Low" and will not print mail.
One of the two internal batteries is running low and approaching end of life.
The battery is part of the franking machine
security device that protects your postage funds. If your battery is allowed to expire, you will lose this information.
Pressing the Clear/Back
button may clear the message and allow you to run mail temporarily.If the error remains, r
eboot the franking machine
If the battery message returns after restarting, contact customer support. Use the Contact Us options below.
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
UPDATED: November 24, 2020