Creating a custom preset on the DM300-DM475

Learn how to create a custom preset on the DM300c / DM400c / DM475c (G920, G925) and DM300M / DM400M / DM475M (G922).
Products affected: DM300c™ / DM400c™ / DM475c™ (G920), DM300M™ / DM400M™ / DM475M™ (G922)
A preset is a snapshot of franking machine settings that are most commonly used.  To create a new franking machine preset, you first need to decide the desired settings for the preset on your franking machine: class, mail type, envelope message (ad) and/or text message.

Your system has a "normal" preset (the settings you use most often) which is accessed by pressing the Normal Preset key. It also has the ability to store up to 10 "custom" presets which are accessed by pressing the Custom Presets key and choosing the desired preset from the menu.

Before you create a new preset, first select the desired settings on your franking machine:
  1. From the Home screen, select "Class" and select the options that you wish to be saved as a preset:
    • Class
    • Mail type (Letter, Large Letter, etc)
    • Ad (Envelope Message)
    • Text message
  1. The franking machine returns to the Home screen. The Home screen now displays the class and mail type (and the corresponding price), ad and text message.
To save these values as the franking machine's default settings (the default state when the franking machine is first powered on, and after it wakes from "sleep" mode), see article How to set or change the "Normal Preset" on the DM300, DM400 and DM475.

To create a new custom preset:
  1. Press the Options key.
  2. Press Page Down and select "Preset Options".
  3. Select "Create New Custom Preset"
  4. Using the numbers keypad and/or keyboard, enter a name (up to 17 characters). Press Enter when done.
  5. Press "OK" to confirm.
To view and select saved Custom Presets:
  1. Press the Custom Presets key.
  2. Select a preset using the buttons on the left. Press the Page Down key to see additional choices (if available).
  3. Select the desired preset. The franking machine returns to the Home screen and displays the selected Class, Mail type, Ad and Text message.
  4. Normal Preset key to return the franking machine to your default setting.

UPDATED: 08 June 2022