Running a test print pattern on the DM300-DM475

Products affected:
DM300c™, DM400c™, DM475c™ (G920)
DM300M™, DM400M™, DM475M™ (G922)
You can print a  test pattern when print quality is poor to see if the printhead is functioning properly.
  1. Press Menu
  2. Press the down arrow
  3. Select "Maintenance"
  4. Select "Printer Maintenance"
  5. Select "Print Test Pattern"
  6. When prompted, insert an envelope
  7. When "Is test pattern is OK?" is displayed, select one of the following options:
User-added image
  • If the test print looks good, select "Yes".
  • If the test print looks poor, select "No, clean nozzle". The system executes a purge.
  1. When the Cleaning Complete screen displays (this may take a few moments), select "Done" to return to the Printer Maintenance menu.

For more information about cleaning the print nozzles, see article "How to clean the printer nozzle on the DM300, DM400 and DM475".

For more steps on how to troubleshoot poor print issues, see article "Resolve poor print quality on the DM300, DM400 and DM475".

UPDATED: February 07, 2021