Replacing the waste pad on the DM100i-DM200i, DM110i-DM220i and DM300-DM475

Learn how to replace the waste pad ink pad on these franking machines: DM100i, DM150i, DM200i (P720), DM110i, DM160i, DM220i (PR20), DM300c, DM400c, DM475 (G920), DM300M, DM400M, DM475M (G922)
Products affected: DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
The "Waste Tank Nearly Full" and "Waste Tank Full" messages can sometimes be cleared, without needing to replace the waste ink pad.

Before replacing the waste pad, see How to resolve "Waste Tank Full" or "Waste Tank Near Full" on the DM110i-DM220i or How to resolve "Waste Tank Full" or "Ink Tank Full" on the DM300, DM400 and DM475 to see if the message can be cleared.

To learn how to how to replace the printer waste pad (ink pad) on your franking machine, watch this video, or follow the instructions below.

To replace the ink waste tray:
  1. Squeeze the tray handles and pull the waste pad tray assembly out of the right side of the machine.
  2. Using rubber gloves or a paper towel, lift the plastic waste tray holder out.
  3. Place the new waste tray in the holder.
  4. Slide the waste pad tray assembly back into the right side of the machine.

UPDATED: 04 April 2022

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