Setting up a wired LAN connection on the DM50-DM60

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Products affected: DM50™ / DM55™ (K721), DM60™ (K722)
To set up your DM50/DM55 or DM60 franking machine via wired LAN or a wireless (WiFi) network, follow the steps below for the device that you have.
 
Pitney Bowes Communication Device:
communication device
SmartLink:
SmartLink
 
To connect your franking machine using a Pitney Bowes Communication Device
Open the DM50/55/60 Communication Device Setup Guide and follow the instructions to connect your franking machine through wired LAN connection or WiFi using the Pitney Bowes Communication Device.

Note: On Page 12: "Ports and protocols needed by the Connectivity Device":
  • Port 443 (HTTPs) should only be used with a DM60 (K722).
  • Port 21 (FTP) should be used for the DM50/DM55 (K721).
For troubleshooting information, refer to Troubleshooting connection issues with the Communication Device on the DM50-DM60.
 
To connect your franking machine using a SmartLink Device
Visit the SmartLink Setup Instructions page and follow the instructions to connect your franking machine through wired LAN connection or WiFi using the Pitney Bowes Smartlink Device.

For troubleshooting information, refer to Troubleshooting SmartLink wired connection issues on DM Series postage meters.
 

If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: February 24, 2021