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Changing the phone number dialled on the DM100i-DM200i

Learn how to change the phone number dialled on the DM100i / DM150i / DM200i (P720).
Products affected: DM100™, DM150™, DM200™ (P720)
This article is relevant for franking machines connected via analogue phone line only. Follow these steps to check and/or change the Local Number and PB Postage™ telephone numbers on your franking machine.

Note: Do not enter a prefix with the phone number. To add/change/remove a prefix, see How to add or remove the dialling prefix on the DM100-DM200.

Note: Do not enter an international dialling code.  
  1. Press Options.
  2. Press Page Down.
  3. Select Connect-Data Centre.
  4. Select Phone Parameters.
  5. Press Page Down.
  6. Select Change Local Number.
  7. When the warning about the number only being changed if instructed by a Pitney Bowes employee displays, press Enter/Yes
  8. Clear the existing number and enter:
    • 08719480102
  9. Select OK
  10. You will be returned to the Phone Parameters menu - select Change PBP Number.
  11. Press Enter/Yes at the warning message
  12. Clear the existing number and enter:
    • 08719480102
  13. Select OK.
  14. Press Home to return to the main screen.
For further details about analogue connection, visit: Or to view other available connection methods, visit www.pitneybowes.com/uk/connect, view the DM100i-DM200i Connecting Your Product section, or consult the Operator Guide.

UPDATED: 04 April 2022