Performing a Surcharge Payment on the DM100i-DM200i, DM110i-DM220i and DM300-DM475

Lean how to perform a Surcharge Payment on the DM100/DM150/DM200 (P720), DM110i/DM160i/DM220i (PR20), DM300c/DM400c/DM475c (G920) and DM300M/DM400M/DM475M (G922).

Products affected:
DM100™, DM150™, DM200™ (P720, P725)
DM110i™, DM160i™, DM220i™ (PR20)
DM300c™, DM400c™, DM475c™ (G920, G925)
DM300M™, DM400M™, DM475M™ (G922)

A Surcharge Payment allows you to print a custom postage amount on your franking machine. You can enter any value from £0.00 up to £999.99.

Press the clear key to clear out any options that may cause conflict with the Surcharge Payment selection.
From the the Home screen (franking machine displays today's date) select CLASS.
Select Surch. Pymt and then select Surch. Pymt again.
Key in the desired amount of postage in pounds and pence.
Confirm the amount by pressing the Enter/Yes key twice.
The franking machine will return to the Home screen ready to print mail.

To exit Surcharge Payment, simply select a Class and mail type:

From the the Home screen, select CLASS.
Select the desired Class.
Select the desired mail type (Letter, Large Letter, etc)
The display will then be returned to the Home screen ready to print mail.

UPDATED: 14 August 2021

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