Setting up a wireless connection with SmartLink on DM Series postage franking machines

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Products affected: DM50™ / DM55™ (K721), DM60™ (K722), DM100™ - DM200™ (P720), DM110i™ - DM220i™ (PR20), DM300c™ - DM475c™ (G920), DM300M™ - DM475M™ (G922)
To configure a wireless connection using a SmartLink™ device:
  1. Go to the SmartLink Setup page.
  2. Select Wireless.
  3. Follow the on-screen instructions.

Note: If the light is not blinking green after configuring the wireless connection, see the SmartLink troubleshooting page.

For further assistance, see the Troubleshooting issues with a SmartLink connection on DM Series postage meters page.

If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: February 25, 2021