Setting up a wired connection with SmartLink on DM Series franking machines

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Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM100™, DM150™, DM200™ (P720), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475c™ (G920), DM300M™, DM400M™, DM475M™ (G922)
To configure a wired connection using a SmartLink™ device:
  1. Visit the Smartlink Setup page.
  2. Select the Wired option.
  3. Follow the on-screen instructions.
Important: If the light is not blinking green after configuring the wired connection, see the Smartlink troubleshooting page.

If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: 14 August 2021