The franking machine cannot progress past the "Initialising" screen.
The franking machine experiences an internal error that prevents normal operation.
Restart the franking machine to resolve this issue:
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
Use the Contact Us
options below if you need further assistance. Have your model and serial number ready.
UPDATED: February 09, 2021