Franking machine changes the date at 5 pm unexpectedly

Learn the reason why your franking machine changes the date at 5 pm
Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475c™ (G920), DM300M™, DM400M™, DM475M™ (G922), Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

 

 

Issue

My franking machine changes the date at 5 pm.

Cause

Royal Mail requirements.

Resolution

The date on your franking machine changes to the next day at 5 pm every evening in order to meet Royal Mail requirements.
You can still post your mail as usual. The exact date and time is included within the 2D bar code on the frank.

UPDATED: 21 June 2021

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