Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
The franking machine displays error codes:
The franking machine has detected a software fault.
- Turn the franking machine off by removing the power lead from the rear of the franking machine.
- Wait 30 seconds.
- Replace the power lead then wait for the franking machine to initialise.
UPDATED: 21 June 2021