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Pitney Bowes Support | UK
Invalid software error 107 on DM Series franking machines
Invalid software error 107 on DM Series franking machines
Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
Issue
The franking machine displays error code Invalid software error 107.
Cause
The franking machine has detected a software fault.
Resolution
Turn the franking machine off by removing the power lead from the rear of the franking machine.
Wait 30 seconds.
Replace the power lead and wait for it to initialise.
If you need further assistance, please use the
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options below.
UPDATED: July 29, 2020
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