Products affected: DM50™/DM55™ (K721), DM60™ (K722), DM100i™, DM150i™, DM200i™ (P720); DM110i™, DM160i™, DM220i™ (PR20); DM300c™ (G920)
The franking machine screen displays the "Manufacturing Mode" message.
This issue is caused by a software fault.
Restart your franking machine to resolve this issue:
- Turn the franking machine off.
- Wait 30 seconds.
- Turn the franking machine back on and wait for it to initialise.
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.
UPDATED: 19 March 2021