System Fault 'FLASH NEEDS INIT' on DM Series franking machines
Learn how to resolve System Fault 'FLASH NEEDS INIT' on these franking machines: DM50/DM55 (K721), DM60 (K722), DM100i/DM150i/DM200i (P720) DM110i/DM160i/DM220i (PR20) DM300c, DM400c, DM475 (G920, G925) DM300M, DM400M, DM475M (G922)
Products affected: DM50™, DM55™ (K721), DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
The franking machine displays the System Fault 'FLASH NEEDS INIT'.
This issue is due to a software fault.
- Turn the franking machine off by removing the power lead from the rear of the franking machine.
- Wait 30 seconds.
- Replace the power lead and wait for it to initialise.
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UPDATED: 14 August 2021