Running Mail on the DM50-DM60

How to Run Mail on your DM50, DM55 or DM60 franking machine.
Products affected: DM50™, DM55™ (K721), DM60™ (K722)
Watch the video or follow the instructions below to learn how to Run Mail through your DM50, DM55 or DM60 franking machine.

Before you begin, ensure that the Home screen is visible. The Home screen is the default screen that appears after the franking machine has been switched on or has been woken from sleep mode. In this example we are going to process a First Class letter.
  1. Place the mailpiece on the scale. The franking machine calculates the weight of the item.
  2. Press the Class button.
  3. The screen will display Royal Mail. Press the Enter/Yes button.
  4. The screen will display 1st Class. Press the Enter/Yes button. (You may use the Review Down button to scroll down to select a different class, if required).
  5. The screen will display Letter. Press the Enter/Yes button.
  6. You are now returned to the Home screen. Feed the envelope or tape sheet into the franking machine to print the frank.

UPDATED: 20 October 2021