The franking machine displays a battery warning message: "Low Battery" or "URGENT".
One of the two internal batteries is running low and approaching end of life.
The battery is part of the franking machine security device that protects your postage funds. If your battery is allowed to expire, you will lose this information.
Pressing the Clear/Back
button may clear the message and allow you to run mail temporarily.
If the error remains, reboot the franking machine:
Please contact Technical Support at your earliest convenience and have your Serial Number ("franking machine #") ready, these can be located on a white sticker at the back of the franking machine.
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
UPDATED: January 19, 2021