Disabling a lock code on the DM50-DM60

Learn How to disable a lock code on the DM50/DM55 (K721) and DM60 (K722)

Products affected: DM50™ / DM55™ (K721), DM60™ (K722)

Press the Menu / Options button.
Press Review (up) to scroll to Change Setup?
Press Enter/Yes.
Press Review (down) to scroll to Use Lock Code Setup?
Press Enter/Yes.
Enter the existing lock code and confirm by pressing the Enter/Yes button.
Press Review (down) to scroll to Turn lock off?
Press Enter/Yes. The franking machine confirms Lock Code Disabled.
When prompted to stay in setup, press No to return to the Home screen.

If you need further assistance, please use the Contact Us options below.

UPDATED: 14 August 2021

Create a case

Submit support requests (Sign in required)

View support topics or reach us through other options.