Skip to main content
Print this support article

Changing a lock code on the DM50-DM60

Learn how to change a lock code on the DM50/DM55 and DM60
Products affected: DM50™ / DM55™ (K721), DM60™ (K722)
You are able to edit the lock code set in your franking machine. You will need to know the existing lock code to make any changes.
  1. Press the Menu / Options button.
  2. Press Review (up) to scroll to Change Setup?
  3. Press Enter/Yes.
  4. Press Review (down) to scroll to Use Lock Code Setup?
  5. Press Enter/Yes.
  6. Enter the existing lock code and confirm by pressing the Enter/Yes button.
  7. Press Enter/Yes at the Change Lock Code prompt.
  8. Enter a new four digit using the keyboard and confirm by pressing the Enter/Yes button.
  9. Enter the same code again to confirm then press Enter/Yes.
  10. Press the Clear button at the Change Setting for Lock on Sleep prompt.
  11. Press No to the Stay in Menu? prompt to return to the Home screen.
If you need further assistance, please use the Contact Us options below.

UPDATED: 14 August 2021