Using Differential Weighing on the DM300-DM475

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Products affected: DM300c™, DM400c™, DM475™ (G920), DM300M™, DM400M™, DM475M™ (G922)
Differential weighing speeds up the weighing process and increases your efficiency when processing mail. Place all the mail on the scale at once, then remove one piece at a time and run it through the machine. 
The system calculates and prints the postage for each piece of mail as it goes through the machine. 

Important: Each piece of mail must weigh at least as much as the Differential Weigh Trip Weight that has been set. If a piece of mail is removed that does not meet the minimum weight, the scale does not recognize the removal of the piece of mail.

If you do not have the Differential Weighing feature on your franking machine, contact your Pitney Bowes Sales Representative to enquire how to enable it.
  1. Make sure your weighing platform is activated.
  2. Select the desired carrier, class, mail type, account (if the Accounting feature is enabled), and Envelope Message.
  3. Press the Weight/Rate key.
  4. Select Differential Weighing.
  5. Place all mail on the scale on top of the franking machine (in a container, if required).
  6. Remove a single piece of mail from the scale, and process it in the normal way.
  7. Continue removing mail pieces and processing until the last mail piece is reached.
  8. When the last mail piece (or container) is removed from the platform, the franking machine asks you if you wish to print postage. Select Yes or No.  
  9. You can now place more items on the platform to continue using the differential weighing option, or select Exit Diff. Weighing

UPDATED: 14 August 2021