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Finding the serial number and product code number (PCN) on the DM50-DM60

Learn the location of the franking machine serial number and product code number (PCN) on your DM50, DM55 and DM60.
Products affected: DM50, DM55 (K721), DM60 (K722)
Your franking machine’s serial number and Product Code Number (PCN) can be found on a silver sticker on your mailing system.
  • Product Code Number (PCN), the franking machine model identifying number.
    • Usually referred to as the "PCN #" on the silver stickers. 
    • Your PCN is one of these values: K721, K722.
  • Serial Number, the identification number registered with the postal carrier for the postage meter license.
    • A 7-digit number also referred to as the ‘meter number’.
    • Usually referred to as the "meter #" or "meter No" on the silver stickers.
 
 

UPDATED: 30 December 2021