Sending a letter with Royal Mail Signed For rates in Sendpro Online

Use Royal Mail's Signed for service to mail items within the UK that require acknowledgement of receipt.
Products affected: SendPro®

Use Royal Mail's Signed For service to mail items within the UK that require acknowledgement of receipt.

You can print postage on postage sheets, postage rolls, or on envelopes. Click your media option below and follow the instructions.

Printing on a Postage Sheet

  1. Click the Send a Letter tab at the top of the home screen.
  2. Click Postage sheets.
  3. Click UK or Jersey/Guernsey in Recipient Location.
    • Parcels to the Channel Islands may also require accompanying customs forms to be completed and attached. Visit The Royal Mail website and Help sending mail to the channel Islands for more information.
  4. In Postage Type click 14 Labels Sheet or 7 Labels Sheet. For Royal Mail Signed for services you must use a 7 Labels Sheet to allow space for the barcode to be printed.
  5. Use the drop down menu to choose your mailing date, up to seven days in the future.
  6. Click the edit icon and click Edit the return address, Add a new return address or View and select from the saved return addresses. This is the address of you, the sender.
    spo-postage-sheets-return-address
  7. Click Apply.
  8. Click Royal Mail Services.
  9. Click Signed For Services.
  10. Use the drop-down menu to select your desired quantity of labels to print.
  11. If you are using the USB connected scale, place your package on the scale platform and press the scale icon. Alternatively enter the package weight manually by typing into the field.
  12. Choose Large Letter or Letter as applicable.
  13. Under Mail Service use the drop down menu to select your chosen Royal Mail Signed For class. Services available will depend on the mail piece you are sending. Choose Signed For First Class or Signed For Second Class. The cost of the selected service is displayed on the right hand side of the menu.
    spo-signed-for-mail-service
  14. Click Add to sheet.
  15. View the preview. Click Mark labels as damaged or used to position your print to avoid printing on missing or damaged labels on your sheet. You can also click Use new sheet to print at the top of a new label sheet.
    spo-postage-sheets-page-layout-signed-for_275x459
  16. (Optional) Select Cost Account drop-down menu and choose the desired account from the list. You can start typing the name or number to search for the desired account.
  17. (Optional) Add a Memo/Reference for your own use.
  18. Click Print Postage (qty).
  19. Select your printer and tray (if applicable) from the drop down menus. This menu is also available by clicking Print Options.
  20. Ensure that your label sheet is correctly loaded into your printer.
  21. (Optional) To test label print positioning without debiting your account, click Test Print.
  22. Click Print.

Printing on a Postage Roll

  1. Click the Send a Letter tab at the top of the home screen.
  2. Click Postage Roll.
  3. Click UK or Jersey/Guernsey in Recipient Location.
    • Parcels to the Channel Islands may also require accompanying customs forms to be completed and attached. Visit The Royal Mail website and Help sending mail to the channel Islands for more information.
  4. Click Postage with 1D Tracking Barcode and/or Return Address for Special Delivery services.
  5. Use the drop down menu to choose your mailing date, up to seven days in the future.
  6. Click the edit icon and choose Edit the return address, Add a new return address or View and select from the saved return addresses. This is the address of you, the sender.
    spo-postage-sheets-return-address
  7. Click Apply.
  8. Click Royal Mail Services.
  9. Click Signed For Services.
  10. Use the drop-down menu to select your desired quantity of labels to print.
  11. If you are using the USB connected scale, place your package on the scale platform and press the scale icon. Alternatively enter the package weight manually.
  12. Choose Large Letter or Letter as applicable.
  13. Under Mail Service use the drop down menu to select your chosen Special Delivery class. Services available will depend on the mail piece you are sending. Choose Signed For First Class or Signed For Second Class. The cost of the selected service is displayed on the right hand side of the menu.
    spo-signed-for-mail-service
  14. Click Add to Roll.
  15. (Optional) Select Cost Account drop-down menu and choose the desired account from the list. You can start typing the name or number to search for the desired account.
  16. (Optional) Add a Memo/Reference for your own use.
  17. Ensure that your printer is ready to print with a print roll installed.
  18. (Optional) View the preview. You may print a test print without debiting your account by clicking Test Print.
  19. Click Print Postage.
  20. Select your printer from the drop-down menu.
  21. Click Print.

Printing an Envelope

  1. Click the Send a Letter tab at the top of the home screen.
  2. Click Envelope.
  3. Click UK or Jersey/Guernsey in Recipient Location.
    • Parcels to the Channel Islands may also require accompanying customs forms to be completed and attached. Visit The Royal Mail website and Help sending mail to the channel Islands for more information.
  4. Select your envelope size- DL or C5.
  5. Click Postage with 1D Tracking Barcode and/or Return Address for Special Delivery services.
  6. Use the drop down menu to choose your mailing date, up to seven days in the future.
  7. Click the edit icon and choose Edit the return address, Add a new return address or View and select from the saved return addresses. This is the address of you, the sender.
    spo-postage-sheets-return-address
  8. Click Royal Mail Services.
  9. Click Signed For Services.
  10. Use the drop down menu to select your desired quantity of envelopes to print.
  11. If you are using the USB connected scale, place your package on the scale platform and press the scale icon. Alternatively enter the package weight manually.
  12. Choose Large Letter or Letter as applicable.
  13. Under Mail Service use the drop-down menu to select your chosen Special Delivery class. Services available will depend on the mail piece you are sending. Choose Signed For First Class or Signed For Second Class. The cost of the selected service is displayed on the right hand side of the menu.
    spo-signed-for-mail-service
  14. Click Add to Envelope.
  15. (Optional) Select Cost Account drop-down menu and choose the desired account from the list. You can start typing the name or number to search for the desired account.
  16. (Optional) Add a Memo/Reference for your own use.
  17. Ensure that your envelope is correctly loaded into your printer.
  18. View the preview. You may print a test print without debiting your account by clicking Test Print.
  19. Click Print Postage.
  20. Select your printer from the drop-down menu. This menu is also available by clicking Print Options.
  21. Click Print.

Carrier services and packaging

For further information about size and weight restrictions, visit the carrier's website:

UPDATED: 23 September 2022