The article’s solution or answer has been confirmed in practice by a client or Pitney Bowes agent.

Meter Connection Types

UPDATED: 2 October 2018

Your mailing system connects to the Pitney Bowes Data Centre to refill postage, download software, update postal rates, and transfer data.

There are multiple ways that a meter can connect to Pitney Bowes. Connecting digitally via the internet (Ethernet/LAN or Wi-Fi) is the preferred method due to its convenience, reliability, security, and lower costs. Additionally, it provides substantially faster upload and download speeds compared to connecting via an analogue telephone line.

Tip Learn more:

How to connect

Connection methods - options by meter



How to Connect

Learn more about the ways you can digitally connect your franking meter:

LAN cable   Wired LAN / Direct Network Connection

Local Area Network (LAN) connection, also referred to as an Ethernet connection, uses a cable to directly connect to your internet source. A wired LAN connection is fast and reliable. Learn more:


WiFi Wireless (Wi-Fi) Connection 

Wi-Fi connection gives flexibility for where you put your meter, and eliminates trailing cables. Connect to a Wi-Fi network via the internet. Learn more:


PCMCPC Meter Connect™ (PCMC) Desktop Application

  • Connect your meter through your computer using the internet. Compatible with most meter types.
  • Learn about PC Meter Connect


Connection Methods - Options by Meter


   Tip  Find out more: Time to Go Digital

Connectivity Options

Connectivity options

DM50/DM55 DM60 DM100i/DM150/DM200
SmartLink Device 1 2 1
Communication Device 3 4  
PC Meter Connect

1 Compatibility depends on software version.

2 Supplied with new meters from March 2017.

3 Supplied with meters shipped from February 2017.

4 Supplied with meters shipped up to March 2017.


Connectivity options
DM100i/DM150/DM200 DM110i/DM160i/DM220i DM300c/DM300M, DM400c/DM400M™ DM475c/DM475M™
USB LAN Kit USB Ethernet enabled
WiFi Connection Device
WiFi Connectivity Bundle O O O O
PC Meter Connect O O O O


✔= Included with the meter.

O = Optional - visit our Machine Connectivity Shop.

Connection Troubleshooting
Issues with connectivity can have various causes including: internet connection; software application configuration; server time out; the mailing system itself. For help with connectivity, see the 'Connecting Your Product' or 'Getting Started' sections for your meter: