Pitney Bowes Support | UK

Thank you for choosing Pitney Bowes

Our simple guide below tells you exactly what happens next.
Follow this page point by point to get the best value from your franking machine fast.

1. Your order and delivery

Your order is being processed

We will update our records with your order and link the meter to your postage account. Please keep your paper copy of the agreement and T&Cs for your records.

Normal delivery time is approximately 10 working days, or the time stated on your agreement.

2. Your Installation Support

Installation of your franking machine

A Pitney Bowes engineer will contact you within 2 days after delivery to agree on a suitable time for installation and training. If you have any questions during this time, you can email us at installationsupport@pb.com.

3. Your envelope messages

Prepare your free advertising slogans, logos, and greetings now

If you have agreed to transfer your current envelope messages, they will be ready for downloading during the installation process.

Create free new envelope messages using our quick and easy online wizard to create sharp, professional prints on your envelopes. Start now by clicking this link so that they ready to download on your new franking machine.

4. Maximise the power of your franking solution

Access to powerful reporting on your postage

If you need to report on postage spending for the company as a whole or at a department level, INVIEW™ offers a you a set ready to use reports, tables, and graphics. INVIEW captures data accurately, consistently, and in a timely manner from just one or multiple locations. You can access your INVIEW reports online via Your Account.

You will receive an automated activation email for INVIEW within the next 7 days. Please check your spam filters if you have not received the INVIEW activation email.

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