In the latest Small Business Edge podcast, sponsored by Wheeler Financial from Pitney Bowes™, Brian Moran talks with tech expert Ramon Ray of Smart Hustle Media about the role tech played in saving the economy in 2020. They also discuss where business owners should invest in technology in 2021 for their business. Listen to the podcast above.
Ramon’s Tech Investment Tips
- Technology played a big role in saving the U.S. economy. Companies that successfully pivoted their businesses to remote and mobile workforces invested in the right technology
- Find partners with whom you can collaborate on the latest technologies. See what works and what doesn’t before making major investments of time, money, and other resources.
- Invest in tools that capture customer data, analyze it, and provide your business with useful nuggets of information on what they are looking to buy next.
- Look into artificial intelligence that will automate your mundane tasks and free up human capital to then focus on custom, personal solutions for your customers and prospects