Equipment Service Level Agreements

Protect your investment

Equipment Service Level Agreements provides access to trained technicians with skills, experience, insight and ability to perform necessary maintenance to keep you up and running.

Men shaking hands

Features

Global Support

Customizable service options

Proven results

Mitigate business risk

Benefits

Take advantage of our world-class expertise

Our certified service professionals can also provide:

  • Product installation and support.
  • Employee training.
  • Mailstream consulting.
  • Database maintenance.
  • On-site assistance during periods of high-production.

Select the ideal maintenance plan for your unique needs

Standard SLA includes all parts, labor, preventive maintenance and a satisfaction guarantee.

Performance SLA includes the Standard SLA plus

  • Guaranteed response times.
  • Application support.
  • Mail management. 

Resources