
ECOMMERCE RETURNS SERVICES
Returns solutions purpose-built to enhance your business
Consumer expectations for returns are changing and online retailers often struggle to combine convenience with cost-effective solutions
Pitney Bowes makes reverse logistics easier
Our Designed Returns services are purpose-built for every step of your customers’ journey. Our mix-and-match services scale with your business.
Top choices for starting returns
We provide hassle-free returns initiation options – choose from printer-less QR codes or printed labels and options for free home pick-up or drop-off at thousands of locations.
Solutions for transportation and visibility
Improve planning with configurable transportation options that prioritize higher-velocity or higher-value items all reflected in accurate returns reporting.
Free, branded returns portal
Consumer Connect makes initiating a return and scheduling a home pick-up easier, while featuring your brand front and center.
Related content

7 ways to improve fulfillment processes
View infographic
Consistent, timely package delivery using our diversified transportation network.

Introducing Best Order eXperience Tools
Read more
A suite of apps using data analytics that provides consultative insights and support.

Rockets of Awesome
Read the case study
Using a range of solutions from Pitney Bowes, Rockets of Awesome has the tools and technology to enable its standout features.