Evolution at home Revolution abroad. The 2017 Global Ecommerce Report

The first report to comprehensively analyze the global ecommerce landscape from both the retailer and consumer perspectives.

The global retail industry is at a crossroads. Enterprise technology cure-alls have given way to a more pragmatic reality: budget-constrained merchants are faced with making difficult business model and business process changes to adapt to a dynamic market.

Amid an abundance of complex answers, this report answers a simple question: how can retailers grow?

Our research surveyed 1,200 retailers from 8 countries and 12,000 consumers from 11 global markets. This report examines three key growth levers for merchants today:

  • Optimizing Share of Domestic Wallet
  • Increasing Share of Near-Border Wallet
  • Adding New Global Wallets

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