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Customer Engagement

EngageOne video the core of omnichannel communications

By Ray Shaw, iTWire

iTWire interviewed Jack Bullock from this company and suggests you read this first for the background that transformed this company from making postage-franking machines to the digital and e-commerce, business intelligence, location intelligence, customer engagement, and shipping and mailing solutions it offers today.

Its Communicate solutions are a series of end-to-end software solutions that enable organisations to identify, locate and communicate with customers in the physical and digital world of commerce.

Built around the EngageOne family of customer engagement solutions, Communicate solutions feature digital self-service capabilities that enable organisations to communicate better with customers and deliver more relevant and engaging interactions every time they interact with a brand. Read more

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