Customer Analytics

Use customer analytics to improve retention and business results.

Combine real-time predictive customer analytics with multi-channel customer communication platforms to orchestrate all communications in the customer journey. Enhance customer acquisition and increase speed of customer onboarding.


AAA reduced the time it took to create models from 5 months to just 6 weeks

The Auto Club Group’s Advanced Analytics team now efficiently analyzes data and gains rapid insight with the help of Spectrum Analytics and Spectrum Miner™.



Read case study

CIM Spectrum Data Science

Solutions that get the business results you need