Insurance | Facing a Digital Future: Addressing Four Urgent Insurance Threats
From new forms of risk and emerging InsurTechs, to unbalanced portfolios and ever-changing customer expectations, it may seem we’ve entered a whole new world for insurance carriers. While threatening on its surface, this new digital environment also presents a tremendous opportunity. Innovative insurers will exploit the fruits of modern technology, as stumbling rivals struggle to evolve.
Join Jay Sarzen, senior analyst with Aite Group’s P&C Insurance practice, to learn how the trend to digital is impacting carriers in four key areas:
- Distribution effectiveness
- Customer acquisition
- Retention and customer experience
- Process inefficiency