Retail IC Summit: West Coast eCommerce

January 28 - 29, 2020

Los Angeles, California The Westin Long Beach

West Coast eCommerce brings together 400+ eCommerce professionals to share their knowledge, learn and evolve their customer acquisition strategy.

Our best-in-class services include fulfillment, delivery, returns and cross-border ecommerce that help merchants drive conversion, retention, and lasting loyalty. These solutions are enabled by data science-based innovation and powerful analytics tools that help clients reduce transportation and logistics costs, improve delivery times, and optimize returns in ways no other technology provider can. Ranked by Internet Retailer as #1 International Ecommerce provider, a Top Carrier and Top Fulfillment Service Provider, we provide a more compelling alternative for ecommerce logistics to over 500 brands and thousands of marketplace sellers.

Branded fulfillment closer to the customer
Shipping that’s fast and free(er)
Tracking that communicates trust
Delivery that defends the brand promise
Returns that turn into returning customers
An intelligent view of customer relationships

Schedule

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Tue, Jan 28

2:35 PM – 3:45 PM General Session Room

Supply Chain Solutions

Mike McComb, Vice President, Sales - Commerce Services, Pitney Bowes

Optimize processes across your enterprise, along with significant systems integration and software solutions to rapidly enable your shipping goals. Moderator: Mike McComb, VP Sales, Pitney Bowes Panelists: Robbie Page, CMO, Tenzo Tea Laurie Anna Kaplan, Senior Product Manager, REI Gavin D. Sorey, Head of Customer Experience, Fulfillment, & Retail, Tipsy Elves Douglas Roy, Vice President Supply Chain, Dollar Shave Club Bill Davis, CEO, Beach Necessities

Venue

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The Westin Long Beach
333 East Ocean Boulevard
Long Beach, CA 90802