Turn Returns into Returning Customers
Today’s savvy consumers demand speed, reliability
and convenience like never before.
A happy customer is a returning customer.
Visibility & Efficiency
Advance visibility into returns coming back improves labor planning.
Customer updates and tracking sites reinforce your brand, not your carrier’s.
Streamlined process allows you to put items back into active inventory faster.
Focus on Sales
SmartLabel technology also frees you from processing and dispositioning returns.
What is Complete Returns™?
Returns are a critical part of the post-purchase experience, and today’s savvy consumers demand speed, reliability and convenience like never before. Complete ReturnsTM from Pitney Bowes is a suite of returns management solutions that empower retailers to exceed those expectations—and accomplish much more.
Customized around your brand, Complete ReturnsTM open up new opportunities for customer engagement to help you build meaningful, long-term relationships. At the same time, these solutions help you realize new efficiencies and cost savings. Our enhanced SmartLabel technology as part of CompleteTM Returns offers even more advantages for retailers and consumers alike.
Our patented SmartLabel technology, is the #1 choice in postal-based returns. Our returns capabilities also integrate seamlessly with our delivery and fulfillment solutions to both enhance your operations and make the post-purchase experience a winning differentiator.
Value you can offer your customers
Convenient & Easy
Hassle-free returns with prepaid labels and convenient shipping options.
Peace of Mind
Tracking visibility increases confidence and reduces inbound call volumes.
Drive customer satisfaction and repeat purchases.