Hurricane information: Help for clients and employees

Pitney Bowes is committed to supporting our employees, clients and the communities impacted by Hurricane Michael. Please listen to local authorities and the news, and take the necessary steps for your safety.

Support for Pitney Bowes clients

During the storm we know your top priority is the safety and well-being of your family. When you’re able to get back to business, we will be here for you.

SMB clients

If your Pitney Bowes equipment has been lost or damaged due to this event, please call 844-256-6444 as our team of experts is standing by to help.

Presort Services clients

USPS® services may be suspended in select areas. Due to the storm, mail moving in and out of the impacted area will be delayed. We are working with our clients and the USPS to minimize the disruption. If you have any questions about your Pitney Bowes Presort Services account, please call your local Client Relationship Manager.

Also, the USPS Service Alert page is a resource for USPS service updates.

Software Solutions clients

For our clients and partners needing technical support, please reach out to our Tech Support Call Center at 800-367-6950.

Support for BlueCrest clients

For our BlueCrest clients and partners needing technical support, please reach out to our Tech Support Call Center at 877-406-7704.

Support for Pitney Bowes employees

We are continuing to monitor the status of our colleagues in the impacted areas. If you have been impacted by the storm, need assistance, and have been unable to reach your manager, please call 1-877-PB-CRISIS (1-877-722-7474). You will be asked for your employee ID number for security purposes. For a full list of information and emergency resources available to employees please visit our employee portal.