Software solutions to mitigate risk, define coverage areas and personalize customer interactions.
With insurance companies responsible for providing coverage for millions and processing many-thousand claims each day, data quality and structured management results in a better experience for customers.
Tackle some of your toughest challenges and position your organization for profitable growth with Pitney Bowes.
Identify vulnerabilities and optimize underwriting.
Maximize policyholder relationships
Improve customer service and claim processing.
Improve customer experience
Identify and grow customer base and deliver engaging, omni-channel experiences.
Pricing Efficiency and Risk Assessment
Assess risk to make better decisions
Real-time availability of all relevant customer and location attributes enhances risk selection and pricing efficiency.
- Geographically analyze and visualize risk across the enterprise
- Help determine insurer’s ability to underwrite against existing exposure
- Weigh hundreds of disparate data points and make faster decisions with greater confidence.
Discover climate, geological and environmental trends and predict risk.
Single Customer View
- When critical information isn’t connected and you miss important business-building opportunities.
- Enhance your insight at every step and improve business decisions today and tomorrow.
- Capitalize on all your data assets.
- Quickly connect customer data across every aspect of your organization.
Pitney Bowes provides an integrated approach to the business challenges financial services companies face. Work with our service delivery team or one of the partners in our global network to:
- Access the right data and insights to meet your business needs.
- See results sooner with fast, flexible implementation.
- Protect your investment with solutions that integrate easily with your existing infrastructure.
- Drive more value from the resources you already have.
Personalized Digital Engagement
Create meaningful connections using personalized, interactive video built on intelligent, rules-based content - available across every environment and channel.
Transform everyday communications into customer-centric experiences.
- Personalize customer onboarding to measure and improve the overall experience
- Increase customer satisfaction and retention
- Present offers, messages and services based on specific customer needs
Using insights and analytics, you can design customized interactions that will enhance each customer’s experience and increase wallet share.
Increase satisfaction and lifetime value with every interaction, while employing lower cost digital channels. Use data-driven insights to transform everyday communications and deliver contextual, personalized customer experiences. Anticipate customer needs, and present next best actions in real time, across multiple channels.