Insurance

Software solutions to mitigate risk, define coverage areas and personalize customer interactions.



With insurance companies responsible for providing coverage for millions and processing many-thousand claims each day, data quality and structured management results in a better experience for customers.

Tackle some of your toughest challenges and position your organization for profitable growth with Pitney Bowes.

 

Manage risk

Identify vulnerabilities and optimize underwriting.

Pricing Efficiency and Risk Assessment >

Maximize policyholder relationships

Improve customer service and claim processing.

Single Customer View >

Improve customer experience

Identify and grow customer base and deliver engaging, omni-channel experiences.

Personalize Digital Experience >

 

 

 

Real-time availability of all relevant customer and location attributes enhances risk selection and pricing efficiency.

  • Geographically analyze and visualize risk across the enterprise
  • Help determine insurer’s ability to underwrite against existing exposure
  • Weigh hundreds of disparate data points and make faster decisions with greater confidence.

Discover climate, geological and environmental trends and predict risk.

Our complete geographic risk analysis solution provides insight into individual and aggregate exposure from catastrophic, natural or man-made disasters in near-real time. Risk Data Suite is available in specific bundles designed to limit exposure to a variety of risk including earthquake, fire and crime.

 

 

The challenge.

  • When critical information isn’t connected and you miss important business-building opportunities. 
  • Enhance your insight at every step and improve business decisions today and tomorrow. 
  • Capitalize on all your data assets.
  • Quickly connect customer data across every aspect of your organization.

Download Forbes Insights Report: Understanding Your Customer

Experience counts.

Pitney Bowes provides an integrated approach to the business challenges financial services companies face. Work with our service delivery team or one of the partners in our global network to:

  • Access the right data and insights to meet your business needs.
  • See results sooner with fast, flexible implementation.
  • Protect your investment with solutions that integrate easily with your existing infrastructure.
  • Drive more value from the resources you already have.

 

 

Create meaningful connections using personalized, interactive video built on intelligent, rules-based content - available across every environment and channel.

Transform everyday communications into customer-centric experiences.

  • Personalize customer onboarding to measure and improve the overall experience
  • Increase customer satisfaction and retention
  • Present offers, messages and services based on specific customer needs

Read: Building a customer centric insurance company

Using insights and analytics, you can design customized interactions that will enhance each customer’s experience and increase wallet share.

Increase satisfaction and lifetime value with every interaction, while employing lower cost digital channels. Use data-driven insights to transform everyday communications and deliver contextual, personalized customer experiences. Anticipate customer needs, and present next best actions in real time, across multiple channels.

Case Study: Security First Insurance