Customer Intelligence for Retail
Get a connected view of your customers and build meaningful relationships.
Knowledge Fabric for Retail - Understanding People, Places and Things
Jeff Winter, Global Head of Marketing, Software and Data Solutions, discusses the importance for Retailers to understand the modern retail ecosystem.
77% of millennials expect offers from companies to always be personalized
Salesforce: Trends in Customer Trust, September 2018
Send the right offers at the right time.
Use predictive analytics to drive your business decisions.
Spot patterns in customer data that you can’t in a spreadsheet.
Improve decision making around store placement, formats and cut wasted marketing.
How it works
We add new levels of quality to the data in your CRM, POS, apps, mobile data and more with retail address validation and advanced data management tools.
We layer on location intelligence such as, streets data, points of interest, boundries, demogaphics and use this to project and understand trends in behavior.
From analysis of the data, you can spot new relationships and chances to deliver customer service excellence.