May 14-16 | Orlando, FL

Pitney Bowes Retail (R)Evolution

The industry’s most intimate, unique thought leadership event with more insight and more
exclusive experiences for digital commerce leaders.

It all comes back to the experience.


Live Blogs from (R)Evolution 2018


A Unique Thought Leadership Event


Our Agenda

Our agenda explores each of the six stages of the consumer journey –both domestically and globally—but with a unique twist: we’ll follow the journey in reverse.


Learn how starting with the customer experience and working back to the pre-purchase experience can create better and more sustainable customer relationships.


Featured Speakers

Kevin O'Leary

Entrepreneur, Author, Investor

Kevin O’Leary, aka ‘Mr. Wonderful’ of ABC’s Shark Tank, is an entrepreneur, author, and investor in multiple hyper-growth brands that have thrived in the ecommerce space. He co-founded SoftKey Software Products, which later became the Learning Company, and was acquired by Mattel for $3.7 billion.

Omar Johnson

Former CMO, Apple, Beats by Dr. Dre

Omar Johnson is a marketing and branding keynote speaker, entrepreneur, former CMO at Beats by Dre, and former VP Marketing at Apple. At Beats Electronics, Johnson was responsible for brand development, advertising, retail experience, entertainment / sports marketing, and digital marketing for all global brand marketing and advertising efforts.

Mir Anwar

Vice President of Operations, Quip

Mir Anwar is currently the VP of Operations at Quip, a company focused on designing and delivering refreshing tools & tips that simplify oral health. Through his experience he is determined to change the popular opinion that “hardware is hard” that we often hear.



Rachel Blumenthal

Founder and CEO, Rockets of Awesome

New York-based entrepreneur and mom Rachel Blumenthal created Rockets of Awesome in July 2016 to offer parents a simpler and smarter way to shop for high-quality kids clothing. 

Seamus E. Byrne

Interim CIO BrandBank Group

Seamus E. Byrne understands how to build and manage retail and online brands.  He is the Interim Chief Information Officer of privately held BrandBank Group, which operates more than 600 specialty retail stores across Australia, New Zealand, Singapore and Hong Kong.  

Feng Chang

Senior Director, Growth Marketing, Rue La La

Feng  Chang  is  Senior  Director,  Growth  Marketing  at  Rue  La  La,  a  leader  in  e-commerce  sales  and  innovation.  In  this  role,  Feng  oversees  customer  acquisition  and  marketing  innovation  to  drive  the  company’s  next  phase  of  growth. 

Chris Cunnane

Senior Analyst, ARC

Chris Cunnane is a senior analyst in the supply chain and logistics team at ARC.  Chris' key areas of research include transportation management systems, omni-channel logistics and fulfillment, business analytics, and retail technology.

Tim Forman

Tim Forman, Head of Marketing, The Tot

Tim Forman joined The Tot in March 2017 as the first marketer for the retail and editorial startup that offers trusted advice and mindfully curated safe, non-toxic products for conscious parents.

Chris George

Co Founder and CEO Gentlemen’s Box

Christopher, is a serial entrepreneur, who launched his first company when he was 21 years old. In 2014 Chris co-founded The Gentleman’s Box, a leading subscription in men’s accessories.

Paul Greenberg

Founder NORA Network

Paul Greenberg aul is the founder of the NORA Network.  NORA is an influential business network providing a fresh outlook and a balanced, optimistic view of New Retail in Australia.  

Christopher Halkyard

Vice President of Supply Chain Operations
Toys R Us

Christopher Halkyard, is a leader in the retail supply chain industry for nearly 30 years, and who has lead initiatives to establish a new methodology for global flash sales distribution including an automated/robotic fulfillment center and multiple cross docks.

Luke Judge


Luke Judge began his career with NMPi (then Net Media Planet) in 2008 as International Business Development Manager, establishing himself as an integral part of the company’s early success.  Now as CEO, he has lead NMPi through an ambitious expansion plan to increase the company’s global footprint and diversify its product range.

Jim Kilgore

Principal, Advanced Analytics, ICC

Jim specializes in executing analytic projects for clients seeking to become more customer-centric. His career spans more than 25 years developing marketing strategies, analytic teams and data-driven solutions to improve marketing programs.  

Shane Lenton

CIO, Cue Clothing

Shane Lenton is an accomplished IT and e-commerce senior executive.  As CIO role with Cue Clothing, Shane has had various key achievements including the launch of e-commerce platforms for both Cue and Veronika Maine and the migration to a new Point of Sale platform.

Kevin Moore

Senior Vice President of E-Commerce & Venue Merchandise at World Wrestling Entertainment

Kevin Moore oversees 16 global e-commerce selling channels and merchandising operations at over 500 live events per year.

Joe Nardolilli

Director Global eCommerce, IRONMAN

Joe Nardolilli manages the eCommerce business for IRONMAN North America, Europe, Oceana and Rock ‘n’ Roll Marathon.  Responsible for developing and executing a strategic plan to significantly and positively impact IRONMAN’s online eCommerce business in North America, Europe and Asia Pacific.

Matt Osias

Vice President, Content Marketing, Hawke Media

Matt Osias is Vice President, Content Marketing at Hawke Media and is responsible for the overall content strategy, planning and production for its clients. Having helped dozens of Fortune 500 companies throughout his career, Matt thrives on building trusted connections between brands and their audiences.

Preeti Pincha

Senior Engagement Manager Deloitte Consulting, LLP

Preeti is a leader in Deloitte’s Retail and Consumer Products Practice. Over the last 11 years she has helped several Fortune 500 companies, mid-market specialty retailers and start-ups across America, Europe and Asia identify, prioritize and mobilize new opportunities through effective business transformation and innovation. 

Mark Regan

Head of Product Management, Cloud AI Retail Solutions, Google

Mark Regan has worked in Google's Enterprise division driving adoption of products such as Gmail, Drive, Calendar & Hangouts. Now focused on building AI enabled solutions for retailers on GCP.

David Spitz

CEO, ChannelAdvisor

David Spitz is responsible for leading the company in its mission to provide retailers and branded manufacturers with the software and services needed to successfully sell their products via online sales channels.

Catherine Turner

Sales Manager, NPI, Inc.

Catherine Turner began her career in the mail industry with the USPS as a letter carrier but quickly moved into sales and marketing where she served most of her career.  After working a brief time with the Women’s Programs and with Affirmative Action Cathy became excited about being a woman in this industry and was a pioneer in women’s growth opportunities in the USPS.  


Jonathan Um

Chief Operating Officer & Co-Founder, Hollar

As COO, Jonathan Um has led all operations and merchandising for Hollar since day 1.  He oversees all aspects of Hollar’s digital supply chain from product sourcing, shipping to customer service and has built an industry leading fulfillment center based in Los Angeles, CA.

Jason Young

Vice President, U.S. Operations, The Hut Group (THG)

Jason Young is the Vice President of U.S. operations for THG, one of the world’s largest e-commerce companies within the sports nutrition and beauty industries.  He is a manufacturing and distribution executive with more than 20 years of experience that spans five distinctly different industries, including vitreous china, automotive, technology, food and beauty.

Pitney Bowes Leaders

Lila Snyder

Executive Vice President and President, Commerce Services

As the leader of our Global Ecommerce and Presort Services businesses, Lila is responsible for our cross-border ecommerce and shipping businesses, as well as our network of Presort Services operating centers. She is also responsible for the integration of Newgistics, Inc., acquired in October 2017.

Roger Pilc

Executive Vice President and Chief Innovation Officer

Roger leads worldwide product development, strategic technology and innovation, and technology alliances.  His team has created a substantial resurgence in new products and innovation across PB’s Software Solutions, Global Ecommerce, SMB Solutions and Enterprise Business Solutions BUs.  

Gregg Zegras

Senior Vice President, Chief Revenue Officer, Commerce Services

In the newly-formed business group Commerce Services, Gregg is now responsible for sales and client success for Cross-Border Solutions, Fulfillment and Parcel Services.

Patrick Allard

Senior Vice President of Mid-Market Sales

Patrick Allard oversees all aspects of sales and business development for the company’s physical commerce business, focusing on the profitable revenue growth of its delivery, returns and fulfillment platforms.

Tom Behnke

Vice President and General Manager Fulfillment Services Group

Tom Behnke's responsibilities include Facility Management, Operations, Engineering, Finance, Transportation Management, Client Services and Technology Services with a focus on Direct to Consumer eCommerce fulfillment services and brand care.

Tal Ben-Shahar

Vice President, Business Intelligence and Analytics

In his role, Tal Ben-Shahar leads a group of data developers, business analysts and data scientists tasked with turning data into timely, digestible and actionable insights.

Sam Coiro

Senior Director Client Success, Commerce Services

With a passion for creating the best customer experience possible, Sam Coiro leverages the rich resources of his organization to create game changing solutions and recommendations to enable this, and to drive international growth.

Kapil Dhawan

Architect, Locate APIs/SaaS & Distinguished Engineer

Kapil Dhawan is leading the Locate APIs & SaaS team, who delivered new offerings to take its Location Intelligence technologies and deliver them in a SaaS hosted multi-tenanted, self-provisioning model in the commerce cloud.

Rick Hernandez

Vice President, Partner Success and Channel Sales

Rick Hernandez leads partner development and channel sales for Pitney Bowes Commerce Services and is one of the principal architects of Pitney Bowes’ global shipping strategy. 

Chris Johnson

Vice President, Global Financial Services

As the leader of (GFS), Chris Johnson has accountability for all aspects of the business including strategy, growth and operations.  This includes strategic analysis in global markets, assessing current capabilities against future opportunities, determining priorities for investment, organizational development and business culture.

Jonathan Kapplow

Senior Vice President, Consumer & Merchant Solutions

In his Global Ecommerce role, Jon Kapplow oversees efforts to attract global consumers at scale through a best-in-class shopping experience and innovative marketing programs that drive long-term consumer value.

Rajeeb Mohapatra

Senior Vice President & General Manager, Shipping Solutions

Rajeeb Mohapatra is an accomplished digital business leader with 25 years of experience in retail, high-tech and finance. Driving market-leading products from concept to launch, Rajeeb has run high-growth B2B and B2C Ecommerce businesses around the world to meet global client and market demands.

Nick Pellegrino

Senior Vice President and General Manager, Fulfillment & Parcel Services

Nick Pellegrino is Senior Vice President and General Manager of Pitney Bowes Fulfillment & Parcel Services where he oversees all aspects of operations, business development and client experience. 

Tushon Robinson

Senior Vice President, Product and Innovation

Tushon Robinson oversees the creation and delivery of solutions that keep retailers ahead of the evolving ecommerce market. 

Bill Shannon

Vice President Business Operations, Commerce Services

Bill Shannon integrates the functional organizations across Pitney Bowes Commerce Services to deliver shipping solutions to the Pitney Bowes clients.


Jon Spinney

Director Product Management, Customer Data and Location

Jon Spinney helps customers take advantage of location technology to drive their businesses.  He works with customers to bring APIs into their applications, business processes and workflows, while bringing to market a variety of SaaS applications.

Rick Watson

Vice President, Product Management, Cross-Border

Rick Watson currently serves as the Vice President of Product Management for the Cross-Border business at Pitney Bowes, with responsibility for the strategic vision of the eBay Global Selling Program as well as the Borderfree lines of business.


2018 Sponsors