Skip to main content
  1. Support
  2. Track A Package
US
  1. Ship & Mail
  2. Financial Services
  3. Resources
  1. Buy Supplies
  2. Sign In
  • Sign In
  • Support
  • United States
Office Ship & Mail
  • Postage Meters
  • Online Postage
  • Mail Accounting & Expense Management
Ecommerce & Retail Solutions
  • Order Fulfillment
  • Delivery Services
  • Returns
Parcels & Packages
  • Parcel Locker
  • Package Tracking Solutions
  • Consumer Connect
Mailing Services
  • First Class Mail
  • Marketing Mail / Direct Mail
  • Bound Printed Matter
Mailing Equipment & Software
  • Mailing Software
  • Addressing Equipment & Printers
  • Letter Openers & Folders
  • Folder Inserters
  • Shredders
Shipping & Postage Payments
  • Line of Credit
  • Prepaid Deposit Account
Financing
  • Equipment Financing
  • Working Capital
Industries
  • Manufacturing
  • Healthcare
  • Construction
Postal Resources
  • Postal Rate Change
  • Postal Information
Support
  • Postage Meters Support
  • Account Support
  • Mailing Equipment Support
  • Connectivity Support
Communications
  • Blog
  • News
  • Events
Back to Top Top
  1. Newsroom
  2. Pitney Bowes │CX Day

Centering the client on Global CX Day – and every day

Marc Lautenbach

Marc Lautenbach

For me, and the rest of Pitney Bowes, our North Star remains our clients. What a global CX Day does allow is an opportunity to thank our clients and our teams for making the last 100 years possible.

Read blog
Hear from our Leaders
Jason Dies
Jason Dies
October 6 is CX Day. Maybe not something that you have marked on your calendar, but worth reflecting on why businesses are in business.
Read blog
Debbie Pfeiffer
Debbie Pfeiffer
NPS is a simple, but powerful measure of client satisfaction. […] How your clients feel about you and the level of service you provide is directly translated into a simple number.
Read blog
Gregg S. Zegras
Gregg S. Zegras
It’s fitting for the retail and ecommerce industry that CX Day falls on the first Tuesday in October. October begins the annual peak holiday shopping and shipping season.
Read blog
Christoph Stehmann
Christoph Stehmann
Client experience is something that you can’t fool around with, you simply must be on it. My thoughts about how we can meet or exceed client expectations today.
Read blog
Words from our clients
“All departments that I deal with are very polite and easy to work with.”
US Client
“I always get great customer service when needed. Keep on offering great service.”
Canada Client
“Pitney Bowes customer service has improved 150%.”
US Client
“If I ever have any problems with our franking machine, the Pitney Bowes support team always help me out.”
New Zealand Client
“Keep up the good work during these difficult times. I know Pitney Bowes continues to improve their customer services efforts, and we appreciate.”
US Client
Recognition of client
jd-power-award logo
J.D. Power recognizes Pitney Bowes for providing "An Outstanding Customer Service Experience" for Assisted Technical Support
IDA design awards gold winner logo
IDA design awards bronze winner logo
About Pitney Bowes
Our Company Newsroom Contact Us Track A Package Investor Relations Corporate Responsibility Careers Events & Tradeshows Blog
Shop
Ink & Supplies by Meter Meter Connectivity Mailing Supplies Order History & Returns
Your Account
View & Pay Bills View Order History ValueMAX Your Account Support Rewards Sign in to your account
Product Support
Postal Rate Change Envelope Messaging Product Support Connectivity Support Parcel ID Tracker Business Services
Partner Program
Small Business Program Shipping API Program
Developers
Developer Hub
Follow Us
Facebook Linked In Twitter YouTube
©1996-2021 Pitney Bowes Inc. All rights reserved.
Legal Privacy